Service Now Developer

Project Number: SAS-264-P01-15                                  

Position:	Service Now Developer
Work Location:	Multiple Locations
Qualification:	BE/ BTech/ BSc (Computer/IT)/ MCA would be preferred
Job Description	Experience with development and implementation of Service Now ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management or other ITSM application. Exposure to Service Now platform capabilities and tools like Discovery and Orchestration and other applications like HR, GRC etc. Understands technical and functional design requirements related to Service Now. Create and manage scripts and workflow. Create and manage shared reports and dashboards Design, develop and test new Service Catalog items Proven experience implementing and customizing a web architected, n-tiered enterprise application Integration using REST/SOAP and JSON Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell) Experience with relational databases (e.g. MySQL, Oracle) A fundamental understanding of ITSM, ITIL or CMDB Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications Customizing Service Now using UI Pages, UI Macro & CMS using CSS, HTML, Jelly. Custom UI Changes with usage of Web Technologies such as DOM, HTML changes. Experience integrating Service Now with Salesforce.com (good to have)
Primary- Skill Set Required:	4-year college degree. Minimum of 5 years working IT environment. Minimum of 2 years working with Service Now. Developer experience (JavaScript required). Excellent written and verbal skills. Must be able to communicate well with all areas of the business. A fundamental understanding of ITSM, ITIL or CMDB Experience in Web technologies (Web Services, XML, Ajax, HTML, CSS Experience working with CMDB (configuration management database)
Experience:	5 – 8 yrs